To change the address in your account, please log into your account and click on “Address Manager”, then click on “Edit My Address” (which is beside the “default address”) and fill out the detailed address information as requested. Click the “Save” button to complete. However, if you want to chan...
Generally, all items can be received within 2-5 business days. Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control.
We are unable to offer a pickup because we are trying to ensure that you receive your goods as soon as possible by limiting its delivery mechanisms. Offering a pick-up service would complicate our logistics process and delay delivery time for all customers.
The main problem with credit card payment failure is that your credit card has been frequently refunded. It is recommended to use PayPal, we have professional customer service to help you complete the order.
For each GlacialPure order that you place, you receive a unique order number. You can quote the order number for all your purchase-related questions. You can check your inbox or check to see if the mail is in the trash.
It is easy to place an order on glacialpurefilters.com. 1. Add the item to your shopping cart 2. Proceed to check out 3. Check out with your Paypal or fill in your email and shipping address\, then continue to shipping method 4. continue to payment method. 5. Complete order
Your order is still pending. At this time we haven't received your payment yet, please check your Paypal account or bank account balance and confirm whether your funds are sufficient. If the payment has been completed successfully, please send us the transaction ID or payment proof to speed up the process.
Generally, all items can be received within 5-10 business days. Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control.